Designation – Asst Mgr, Customer Analytics

Location – Bangalore

About employer– Western Union

Job description:

Responsibilities

• Conduct deep-dive and ad-hoc analyses of customer behavior to address key business questions in areas such as growth drivers, marketing, CRM, pricing, network optimization, compliance
• Help drive data analysis based insights in decision-making process
• Ability to effectively collaborate with other team members located in different geographies
• Ability to effectively present analyses over calls to a wide international audience – analytics team, marketers, country/regional managers
• Query large scale databases as well as manipulating and analyzing large data sets to drive actionable conclusions/insights

Qualification and Skills Required

• At least 4 – 6 years of experience in business analytics, customer and marketing analysis and data mining (preferably in financial services)
• Top-tier academic background – MS or MA in Mathematics, Statistics, Economics or other related fields with emphasis in quantitative methods or MBA with a proven track record in using advanced quantitative and statistical technique to drive business solutions
• High degree of proficiency in using a broad spectrum of consumer information databases as well as SAS and SQL
• High degree of attention to detail
• High proficiency in Excel and Power point
• Must be extremely self-motivated, ambitious, pro-active and results oriented.
• Should be comfortable working in a fast-paced and unstructured business environment.
• Excellent communication skills and an ability to appeal to a wide international audience
• Knowledge of CHAID, CART or other data mining packages
• Knowledge of multivariate statistical analysis including regression, regression tree, logistic regression, cluster analysis and ANOVA

Interested people can apply for this job at this PAGE

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