Principal Consultant – Customer Analytics– Manthan, Bangalore (8+ years of experience)

Do you enjoy developing a deep understanding of needs of your customers? How about doing that so that you can improve their adaption for Manthan’s Customer Analytics solution? Check out the details below:

Designation – Principal Consultant – Customer Analytics

Location – Bangalore

About employer – Manthan

Responsibilities:

• Identify retail marketing users’ pain points and define solutions to enhance Manthan’s Customer Analytics solution using Manthan’s proprietary analytics platform
• Create use cases for the product using existing and proposed analytic components
• Create documentation and provide training as required related to the Customer Analytics solution
• Engage with the client in Pre-Sales workshops to understand their specific pain points and needs and document changes needed to our standard customer analytics solution
• Engage in deployment and post-deployment workshops as necessary to improve user adoption of the customer analytics solution

 Qualification and Skills Required:

• Graduate Degree in Engineering or Advanced Degree in Quantitative disciplines
• MBA from a tier-1 institution with a specialization in Quantitative Marketing preferred
• 8+years of experience in retail marketing or providing consulting services into retail marketing organizations
• Strong experience in marketing and customer analytics sciences, and loyalty management applications, and their adoption in retail, CPG, Hospitality or Telco industries
• Experience with Retail CRM, Campaign Management or Loyalty Program Management
• Expert hands on skills with Microsoft office applications
• Strategic thinking and project management skills in complex deployment scenarios
• Ability to work with global, cross-location organizations in an entrepreneurial environment
• Excellent executive level communication skills

Interested candidates can send their CV’S to [email protected] with subject as Principal Consultant, Customer Analytics – Manthan.

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