Designation – Senior Analyst, MI & Data Infrastructure

Location – Chennai

About employer– RBS

Job description:

Responsibilities

• Adhere to delivery timelines and quality norms (templates, quality document)
• Establish and manage relationship with the client counterparts
• Ability to independently interact and gather information and deliver reports
• Deliver monthly, weekly and daily MIS reports and dashboards to support various stakeholders including frontline Relationship Managers, Product, Sales, Marketing and Transformation, Channels, Regulatory Risk, Performance, Strategy teams
• Provide support for various customer and portfolio insight requests from various stakeholders using advance analytical and data mining technique
• Exhibit a structured approach to identification, extraction, manipulation and analysis of data for decision support and management information Actively participate in delivery of CRMand Customer Contact Opportunity triggers as per business requirement
• Deliver on various high quality value add data, tools and / or insight to support Central functions and Frontline business insight for strategic and tactical decision making.
• Use specialized business understanding with Data-mining, profiling to understand customer behaviour and enhance customer engagement
• Attend and actively contribute to local offshore and wider onshore/offshore analysis meetings.
• Work with business to interpret and influence their business objectives and analysis requirements
• Develop a deep understanding of the business to ensure that analysis is embedded in everyday decision-making to improve customer and financial KPIs
• Ensure tight deadlines are met at key milestones within established business processes
• Develop a deep understanding of the business to ensure that data and analysis is embedded in everyday decision-making
• Identify opportunities for business delivery improvement initiatives and process improvement and re-engineering opportunities
• Adhere to compliance to risk policies (operational and business) – BCM, info security, access control, RACA compliance
• Support quarterly audits
• Participate in cross-training initiatives
• Timely Delivery : To manage the delivery as per project timelines considering the delay from the data source end – input stream challenges in terms of time (buffer time to meet the data delays)
• Managing technical difficulties arising due to user access issues and different server links
• Assess quality and sanctity of the input data sources and outputs to ensure correctness of reports and ad- hoc requests
• Time estimation and contribute to resolution of technical challenges and data sanctity issues
• 98% accuracy; TAT: Data mgt – as per reporting delivery dates;
• Handle 10-15 reports per month, 30+ triggers and 2-5 ad-hoc requests per week
• Efficiency based on volumes and complexity

Qualification and Skills Required

• 0-3 years of relevant experience for post Graduates in Information technology or 2-5 years of relevant experience with Bachelors in IT or related streams.\
• Extensive knowledge of SAS, SQL and basic VBA macros. Knowledge in one or more of datawarehousing tools like Mainframes/ Teradata / DB2 /Oracle
• In-depth understanding of data infrastructure and functional expertise of systems and processes in C&P.
• Basic knowledge of SAS data-mining and statistical models (e.g. SAS/STAT, Enterprise Miner) and other best in class emerging analytics applications is an advantage
• Working knowledge of MS Excel/ PPT and ability to mine and analyze data
• Good written, verbal and presentation skills.
• Highly numerate and analytical and able to apply an innovative and pragmatic approach to problem solving.
• Organisational and time management skills in order to meet business needs.
• Independent interactions On-shore – Analysts & Senior Analysts, Sales Analysis UK– timelines and delivery issues
• Relationship managers/ front-end staff

Interested people can apply for this job can mail their CV to [email protected] with subject as Senior Analyst, MI & Data Infrastructure – RBS – Chennai

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