Designation – Fraud Analyst

Location – Gurgaon

About employer – Confidential

Description

A fraud analyst is someone who investigates forgery and theft within customers’ accounts and transactions on behalf of a bank or a financial institution. They track and monitor the bank’s transactions and activity that comes through the bank’s customers’ accounts. It is their job to identify and trace any suspicious or high-risk transactions, and determine if there is improper activity involved and if there is risk to the bank or its customers.

Responsibilities

• He will be responsible for observing any type of customer transactions to flag or identify any suspicious activity.
• He will be responsible for keeping any collected information confidential while working to catch the criminals who may have committed the felony of check fraud or electronic fraud.
• Monitor real time queues and identify high risk transactions within the business portfolio.
• Identify fraudulent transactions and cancel them from further processing.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Interact with banks and customers to validate information and to confirm or cancel authorizations.
• Resolve customer issues within the scope of existing service level agreements.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
• Ensure confidentiality of all information collected during investigation.
• Determine existing fraud trends by analyzing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Generate suspicious activity reports and risk management reports for Managers

Qualification and Skills Required

• A bachelor’s degree is required for this position, with a concentration in finance, business, mathematics, or economics.
• Master’s Degree In Economics, Statistics, MBA Or Related Quantitative Fields From A Reputable Institute
• Strong Analytical Skills With The Competencies to Lead And Conduct Analyses
• Have any experience in programs or projects that can project a clear problem-solving or investigative ability.
• Should have worked in Banking domain for at least 2 years
• Experience on SAS for at least 2 years
• Excellent communication skills
• Experience- 6-8 years
• Investigative skills, written reports, evidence preparation, witness interviews, database maintenance, active-listening, critical thinking, telephone skills, familiarity with SAS, SQL, E-mail, telephone and retail banking systems

Interested people can apply for this job by sending their updated CV to [email protected] with subject as Fraud Analyst – Gurgaon and the following details:

1. Total Experience
2. Current CTC
3. Expected CTC
4. Notice Period

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