Despite US FCC (Federal Communication Commission) efforts to crack down on robocalls, they remain a persistent nuisance, preying on the unsuspecting and vulnerable. However, one entrepreneur has found a unique way to fight back. Meet Roger Anderson, the mastermind behind the Jolly Roger Telephone Company, who utilizes artificial intelligence (AI) to scam scammers. In this article, we’ll explore how Anderson’s ingenious solution uses bots powered by ChatGPT and a voice cloner to outwit telemarketing scammers, wasting their time and ultimately costing them money.
Robocalls continue to plague consumers across the United States, with an average of 14 monthly calls per phone number. Many of these calls are scams that target the naive and elderly. Despite efforts by the FCC to tackle the problem, robocalls remain a persistent issue that demands innovative solutions.
Roger Anderson, the owner of the Jolly Roger Telephone Company, has devised an unconventional approach to combat robocalls. By leveraging AI technology, Anderson’s company keeps telemarketing scammers engaged on the line, wasting their time and resources. However, Anderson’s motivations go beyond personal amusement. He offers regular people the opportunity to use his system for a reasonable fee.
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Setting up the Jolly Roger Telephone Company’s system is remarkably simple. Users need to subscribe to a $25-per-year plan and activate call forwarding to a unique number associated with their account. From there, they can allow the bots to handle robocalls or merge calls to discreetly listen in on the ensuing hilarity as scammers attempt to navigate the AI-powered conversations.
One of the highlights of the Jolly Roger Telephone Company’s system is the diverse range of bot personalities available. For instance, users can choose “Whitey” Whitebeard, an elderly curmudgeon who often complains or gets easily distracted. Alternatively, Salty Sally takes on the role of a busy stay-at-home mom with unruly kids in the background. These varied personas make the interactions with scammers even more entertaining.
Contrary to popular belief, the scammers aren’t conversing directly with ChatGPT. Instead, the Jolly Roger system utilizes the OpenAI bot to analyze the scammer’s speech and then selects pre-programmed responses related to the subject matter. While the voices may sound human, the phrases can be repetitive or unnatural, occasionally breaking the illusion. Nevertheless, the bots prove effective in keeping scammers engaged for up to 15 minutes, preventing them from targeting other potential victims.
In a widely-shared YouTube video, Jolly Roger revealed a conversation between Whitey Whitebeard and a scammer impersonating a Dish Network representative. The impersonator attempts to discuss TV services, but Whitey is preoccupied with his farm chores and shows no interest. As the conversation progresses, chaos ensues as Whitey focuses on his work while the impersonator persists with TV programming topics. Whitey even questions the caller’s authenticity, suspecting they may be a robot or recording. Ultimately, Whitey’s humorous distractions prevent the scammer from collecting personal and billing information, potentially safeguarding others from falling victim to the scam.
While Jolly Roger Telephone Company has gained considerable attention for its innovative approach, it is not the first to employ this strategy. Lenny, a chatbot that has been active since 2008, also frustrates robocallers. However, Lenny cannot recognize when a key press is necessary to reach a human operator, a tactic frequently employed by scammers today. Jolly Roger’s bots, on the other hand, can detect when an autodialer is speaking and automatically “push” the appropriate keys. Thus, preventing the call from being prematurely disconnected.
Robocalls may persist, but thanks to the ingenuity of Roger Anderson and his Jolly Roger Telephone Company, there’s a way to fight back. Scammers are left frustrated and outmaneuvered by employing AI-powered bots and clever voice personalities. With a simple setup process and endless entertainment, individuals can take charge and protect themselves from the predatory tactics of robocall scammers. It’s time to turn the tables and use AI to scam the scammers.