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Minakshi Khuntia

Director of Product Management

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Minakshi leads the overall product strategy for Analytics at Freshworks, a leading cloud-based SaaS company serving over 67,000 businesses globally. Freshworks Analytics is a B2B SaaS BI reporting tool, in-built across all Freshworks products, with a base of more than a million users. Prior to Freshworks, Minakshi was Director, Data & Analytics at GE Healthcare, building predictive maintenance solutions sold as part of GE Digital offering across 15+ healthcare product lines. She has over 12+ years of product experience across different SaaS domains and is a passionate traveller and dancer.

In today’s rapidly evolving tech landscape, leveraging Generative AI (GenAI) has become crucial for staying competitive, particularly in the realm of B2B SaaS. Organisations are increasingly working towards improving business efficiency for customers and employees and data-driven decision making has become more imperative than ever before. This talk will explore the latest industry trends in data and insights, the transformative impact of GenAI on customer support and employee service desks, and best practices for implementing GenAI at scale. Attendees will gain a comprehensive understanding of how GenAI can revolutionize their operations and drive significant value in their organizations.

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Managing and scaling ML workloads have never been a bigger challenge in the past. Data scientists are looking for collaboration, building, training, and re-iterating thousands of AI experiments. On the flip side ML engineers are looking for distributed training, artifact management, and automated deployment for high performance

Read More

Managing and scaling ML workloads have never been a bigger challenge in the past. Data scientists are looking for collaboration, building, training, and re-iterating thousands of AI experiments. On the flip side ML engineers are looking for distributed training, artifact management, and automated deployment for high performance

Read More

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